digital matka

digital matka App support

Contact
+91 8892409560

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The digital matka:

Q1: How to log in after installing the digital matka?

To log in, open the app and enter your registered mobile number to receive an OTP (One-Time Password). Verify the OTP to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you still face issues, click "send OTP" and wait for the verification code to arrive. If you don't receive the OTP within the given time, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

Try logging in with your active mobile number. If it's changed, send your verified KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve the issue and get your account shifted successfully.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once you've updated, you should be able to access the app without any issues.

Most Asked Questions Related To Withdraw In The digital matka:

Q1: What is the minimum withdrawal amount in the digital matka?

In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to earned gaming money, and bonus funds are not withdrawable. This means users can only access the money they've earned through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

All KYC details must be completed and submitted in this app, including saving your Aadhar card, UPI, and bank details. This registration process requires comprehensive information to ensure a smooth and secure experience. Please ensure all required details are accurately filled and saved.

Q3: After placing a withdrawal request, how much time does it take to get the money?

Using this app, the process typically takes 30 minutes to 3 hours due to its fast and stable services. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay is an exception to the otherwise efficient service experience.

Q4: Why is the bonus balance not being withdrawn?

You can only use the bonus earnings for gaming purposes and cannot withdraw them. Any winnings from games played with the bonus amount can be withdrawn. This means the bonus earnings themselves are not withdrawable, but related winnings are.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If it doesn't, you can contact their care centre for assistance.

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